[rt-users] RT3.4.1 Wrong ticket count in query results

[Jesse Vincent]

On Thu, Feb 24, 2005 at 06:27:36PM +0100, Vajk Pter wrote:
> The ticket count in the Query Builder result page shows the number of 
> tickets from _all_ queues, even those the user has no rights for.
> For example, when searching for 'new' tickets as a normal user I get 15 
> tickets but the count says 'Found 44 tickets'. When logging in as root, 
> I see all 44 of them.

The only way to get an accurate count in that # is to _do_ the full
search, look at each ticket and make an acl decision. Which quickly gets
very, very slow.

> 
> Is something wrong with my setup or is this a bug?
> 
> Peter
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