[rt-users] Can RT scale up?

[Yoav Daniely]

Matthew ,
 
Can you please elaborate concerning the hardware used ?
 
Regards,
 
        Yoav

  _____  

From: Matthew Watson [mailto:matthew.watson at staff.netspace.net.au] 
Sent: Friday, February 25, 2005 2:17 AM
To: Yoav Daniely; rt-users at lists.fsck.com
Subject: RE: [rt-users] Can RT scale up?



Hi,

 

 We currently have about 1.3 million tickets, and after a lot of database
tweaking and quite a bit of hardware we now have RT running very reasonably.


 

So, yes it can scale, however some of the design choices don't seem to
handle it that well, so you will most likely have to do a bit of work on the
indexes and possible the UI (we ripped out a number of slower components) to
make it an acceptable speed.

 

Regards,
Matt.

 

  _____  

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Yoav Daniely
Sent: Thursday, February 24, 2005 11:52 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Can RT scale up?

 

Greetings,

 

I have a need to deploy RT to contain 250,000 tickets per year (and import 3
years backwards from an old system).

Tickets will include at least 10 custom fields of extended information.

Anyone has any exprience/insights on this size of deployment? Any known
application design bottlenecks that may appear at high volumes such as this?

 

Best Regards,

 

        Yoav Daniely

        Qball Technologies.

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
Please notify the sender immediately by email if you have received this
email by mistake and delete this email from your system. Please note that
any views or opinions presented in this email are solely those of the author
and do not necessarily represent those of the organisation. Finally, the
recipient should check this email and any attachments for the presence of
viruses. The organisation accepts no liability for any damage caused by any
virus transmitted by this email.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050227/2cada886/attachment.htm>
-------------- next part --------------
No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.0.300 / Virus Database: 266.5.0 - Release Date: 25/02/2005