[rt-users] Global saved queries
Stephen Turner
sturner at MIT.EDU
Mon Feb 28 11:09:22 EST 2005
At Monday 2/28/2005 04:55 AM, Mattias Nordstrom wrote:
>Hi,
>
>Is it possible to somehow create global saved queries, available to
>everyone? If
>not, where can I find the saved queries in the database to duplicate them for
>every user?
>
>TIA
Mattias,
You can only save searches by group or by user through the default rt
interface - not globally.
However, you can create components that display links to pre-defined
searches - here's an example:
<A HREF="Search/Results.html<% "?".$m->comp('/Elements/QueryString',
Query => " Owner = '".$session{'CurrentUser'}->Id."' AND ( Status = 'new'
OR Status = 'open')",
Rows => 50,
Page => 1) %>">New and Open Tickets I Own</A>
Steve
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