[rt-users] RT 3.4.0 rc's not completing search queries on custom fields?

Roedel, Mark MarkRoedel at letu.edu
Fri Jan 7 10:28:53 EST 2005

Have been running the RT 3.4.0 release candidates this week, and I've
noticed that while the query builder allows me to construct
valid-looking queries that include custom fields, I don't get any
results back from those queries (and I've verified that tickets do exist
that should match).  Seems to be the case with both global fields and
queue-specific ones.  (The custom fields seem to be otherwise working as
expected -- they appear correctly in tickets, can be updated through the
web interface, and I can access their values via LoadByNameAndQueue

I've also got some perl code I've written that uses LimitCustomField
calls which worked fine under 3.2.3 and is now exhibiting the same
behavior (doesn't throw any errors, but doesn't return any results

I'm assuming this is something specific to my system, since I can't
imagine we'd have made it to release candidates without something that
major still outstanding.  (Although if someone else is able to duplicate
it, I'll be all ears...)  I'm just not sure where to start with

	FreeBSD 4.10
	Perl 5.8.4
	Apache 1.3.29 with mod_perl 1.29
	MySQL 4.0.18
	RT 3.4.0 rc1 and rc2
	DBIx::SearchBuilder 1.16 and 1.18

Thanks for any help...

Mark Roedel
Web Programmer / Analyst
LeTourneau University

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