[rt-users] Pls help me / Rt Working (Seg Faults)

[sc2 at gmx.at]

Hello
here the facts then the problem
Apache 1.3.33
kernel 2.4.20
mod_perl 1.x.29
perl 5.8.4
php 4.3.10 (too with 4.3.8) without zend
./configure' '--with-apache=/usr/src/apache_1.3.33' '--enable-track-vars' 
'--enable-force-cgi' '--enable-ftp' '--enable-dbase' '--with-pear' 
'--with-mysql' '--with-mssql=/usr/local/freetds' '--with-gettext' 
'--with-imap=/usr/src/imap-2002d' '--with-ldap' '--with-dom' 
'--with-zlib-dir' '--with-gd' '--with-xml' '--with-iconv' 
'--enable-mbstring' '--with-mbstring=all' '--with-mime-magic' 
'--with-openssl=/usr/local/ssl' '--with-png-dir=/usr/src/libpng-1.2.5'

Rt3 is running normal...but often when i create i new ticket via Web (only 
then) or when i wanna reply , or search it follows a white site without a 
error.
when i open the site it comes only segfaults...
i cant tryit with fastcgi cause it doesnt work (see errors down)
any ideas?
thx
richard


-----------------------
FastCGI: server "/home/htdocs/rt3/bin/mason_handler.fcgi" (pid 19240) 
terminated by calling exit with status '2'
[Tue Jan 11 22:37:55 2005] [warn] FastCGI: server 
"/home/htdocs/rt3/bin/mason_handler.fcgi" restarted (pid 19244)
Can't locate FCGI.pm in @INC (@INC contains: /home/htdocs/rt3/local/lib 
/home/htdocs/rt3/lib /usr/local/lib/perl5/5.8.4/i686-linux 
/usr/local/lib/perl5/5.8.4 /usr/local/lib/perl5/site_perl/5.8.4/i686-linux 
/usr/local/lib/perl5/site_perl/5.8.4 
/usr/local/lib/perl5/site_perl/5.8.0/i686-linux 
/usr/local/lib/perl5/site_perl/5.8.0 /usr/local/lib/perl5/site_perl .) at 
/usr/local/lib/perl5/5.8.4/CGI/Fast.pm line 22.
BEGIN failed--compilation aborted at /usr/local/lib/perl5/5.8.4/CGI/Fast.pm 
line 22.
Compilation failed in require at /home/htdocs/rt3/bin/mason_handler.fcgi 
line 55.
[Tue Jan 11 22:38:00 2005] [warn] FastCGI: server 
"/home/htdocs/rt3/bin/mason_handler.fcgi" (pid 19244) terminated by calling 
exit with status '2'
[Tue Jan 11 22:38:00 2005] [warn] FastCGI: server 
"/home/htdocs/rt3/bin/mason_handler.fcgi" has failed to remain running for 
30 seconds given 3 attempts, its restart interval has been backed off to 600 
seconds
[Tue Jan 11 22:39:57 2005] [warn] FastCGI: server 
"/home/htdocs/rt3/bin/mason_handler.fcgi" has failed to remain running for 
30 seconds given 3 attempts, its restart interval has been backed off to 600 
seconds
[Tue Jan 11 22:39:58 2005] [notice] caught SIGTERM, shutting down
[Tue Jan 11 22:40:09 2005] [notice] FastCGI: process manager initialized 
(pid 19366)