[rt-users] Removing text
Andy Harrison
aharrison at gmail.com
Thu Jan 13 14:45:50 EST 2005
On Thu, 13 Jan 2005 13:00:16 -0600, Daniel Jimenez <djimenez at pobox.com> wrote:
> All,
>
> My company attaches a disclaimer to all outgoing emails. This really
> clutters up RT. Is there anyway to have RT remove the disclaimer from
> the ticket?
If you look at rt-mailgate, you can see it receives the message from stdin.
# Read the message in from STDIN
$args{'message'} = <>;
So right after that is probably a good place to insert a routine to
alter the message content.
--
Andy Harrison
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