[rt-users] RT3 - Creation of new user for email.
Ben Butler
ben.butler at c2internet.net
Fri Jan 14 04:34:54 EST 2005
Hi,
Thanks, worked a treat.
Ben
-----Original Message-----
From: Roland, Ryan M [mailto:rmroland at indiana.edu]
Sent: 13 January 2005 19:43
To: Andy Harrison; Ben Butler
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT3 - Creation of new user for email.
Under:
Configuration->Queues-><select your desired Queue>->Group Rights
Make sure that 'Everyone' has the right to 'Create Ticket'
Thanks,
Ryan Roland
Application Developer
Information Technology
Division of Recreational Sports
Indiana University
812.855.9617
rmroland at indiana.edu
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Andy Harrison
Sent: Thursday, January 13, 2005 14:38
To: Ben Butler
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT3 - Creation of new user for email.
>
> "RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for your email."
>
> I need to be able to accept tickets from Users that are not already
> setup
in
> RT. How do I allow this, I have tried Google but to no avail.
It should work. Are you sending the test message from a root acct?
Please post the entire error message, any relevant lines in the rt.log, etc
etc...
--
Andy Harrison
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