[rt-users] changing status/owner via email

Elaine . cmap_sec at yahoo.co.uk
Fri Jan 14 07:09:48 EST 2005

I've put 'RTC-Set-Status' resolve and 'RTC-Set-Status'
resolved in the subject but nothing happens, what
exactly should i put there ?

--- "Ruslan U. Zakirov" <Ruslan.Zakirov at acronis.com>
> Yes. This works, but only if incoming email has
> special _header fields_.
> In you previouse mail you said that you try to put
> info into subject. 
> Subject is header field, yes, but this scrip
> requires 'RTC-Set-Status' 
> field.

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