[rt-users] changing status/owner via email

[Elaine .]

 hi
I've put 'RTC-Set-Status' resolve and 'RTC-Set-Status'
resolved in the subject but nothing happens, what
exactly should i put there ?
Thanks
Elaine

--- "Ruslan U. Zakirov" <Ruslan.Zakirov at acronis.com>
wrote: 
> Yes. This works, but only if incoming email has
> special _header fields_.
> In you previouse mail you said that you try to put
> info into subject. 
> Subject is header field, yes, but this scrip
> requires 'RTC-Set-Status' 
> field.
> 



	
	
		
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