[rt-users] RTFM - Database Schema

Ben Butler ben.butler at c2internet.net
Fri Jan 14 07:46:27 EST 2005


I am running Debian sarge / apache 2 / mysql.

RT is all installed and working fine.

Installed RTFM by doing an apt-get

Restarted apache

And I now have the RTFM item in the menu, so all looks good.

However when trying to create a class I get an error:

RTFM Error     
Internal Error: Couldn't execute the query 'INSERT INTO FM_Classes
(LastUpdatedBy, SortOrder, Created, Name, Description, Creator, LastUpdated)
VALUES (?, ?, ?, ?, ?, ?, ?)'Table 'rtdb.FM_Classes' doesn't exist  

Upon investigation I discover that the table does not exist in the database.
I suspect that it has not created the database schema for any extra tables.

Is it possible to run something to initialise the database for the extra

Kind Regards

Ben Butler
C2 Internet Ltd
Alvaston House
Alvaston Business Park
W http://www.c2internet.net/
T +44-(0)845-658-0020
F +44-(0)845-658-0070

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