[rt-users] Re: Custom Field Searching broken again?
David Snyder
david.w.snyder at yale.edu
Fri Jan 14 09:58:46 EST 2005
>> On Thu, Jan 13, 2005 at 04:25:41PM -0500, David Snyder wrote:
>>> David Snyder wrote:
>>>
>>>> I've just installed 3.4.0rc5 (previously was testing rc2). Is it
>>>> just me, or is custom field searching still not working?
>>>>
>>>> David
>>>
>>> I meant to include this from my apache error log. This was when
>>> trying
>>> to search for tickets where a global custom field contains "problem."
>>> Also, I've got SearchBuilder 1.19
>>
>> What version of mysql are you running?
>> If you run this command from the mysql commandline, what do you get?
>>
>>
>> SELECT COUNT(DISTINCT main.id) FROM ((Tickets main LEFT JOIN
>> ObjectCustomFieldValues ObjectCustomFieldValues_1 ON ( main.id =
>> ObjectCustomFieldValues_1.ObjectId)) JOIN CustomFields CustomFields_2
>> ON ( ObjectCustomFieldValues_1.CustomField = CustomFields_2.id))
>> WHERE
>> ((main.EffectiveId = main.id)) AND ((main.Status != 'deleted')) AND
>> ((main.Type = 'ticket')) AND ((ObjectCustomFieldValues_1.Content LIKE
>> '%problem%'))
>
> oops--it seems I'm still running the stock redhat mysql-3.23.58-2.3 on
> this box. I'll upgrade to something that meets the stated system
> requirements and get back to you. (FWIW that query fails from
> commandline as well with the same error).
Upgraded to mysql 4.1.9 and now it's working with no problems.
Thanks,
David
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