[rt-users] Custom fields

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Sat Jan 15 12:08:54 EST 2005


You should create CF with Type "Select one value". To do this go to 
Configuration->CustofFields->new. After you've done you'll see page 
where you can add new values to the field. Or you can go to 
Configuration->CustomFields->SelectYourFieldFromList-> you'll page that 
allow you to add new values.

Oluwatomisin Ilori wrote:
> 
> Please where does the values for the custom fields come from? I have 
> created the custom field from the web-interface and it is displayed when 
> i want to create a new ticket but with  no values. I want the custom 
> field to display these values: east, north and west but i don't know how 
> to get the values in and also, i want the user to be able to select only 
> one value at a time.
> please any form of assitance would be highly appreciated.
> Thanks everyone.
> 
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