[rt-users] Custom fields
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Sat Jan 15 12:08:54 EST 2005
You should create CF with Type "Select one value". To do this go to
Configuration->CustofFields->new. After you've done you'll see page
where you can add new values to the field. Or you can go to
Configuration->CustomFields->SelectYourFieldFromList-> you'll page that
allow you to add new values.
Oluwatomisin Ilori wrote:
>
> Please where does the values for the custom fields come from? I have
> created the custom field from the web-interface and it is displayed when
> i want to create a new ticket but with no values. I want the custom
> field to display these values: east, north and west but i don't know how
> to get the values in and also, i want the user to be able to select only
> one value at a time.
> please any form of assitance would be highly appreciated.
> Thanks everyone.
>
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