[rt-users] change status/owner by email

Vebtel - Prashanth prashanth at vebtel.com
Mon Jan 17 07:58:30 EST 2005


   Iam also trying to set resolving ticket via mail  but iam some what confusing with previous mail please Elaine or any body explain with the steps.

 thank u,

---------- Original Message ----------------------------------
From: "Elaine ." <cmap_sec at yahoo.co.uk>
Date:  Fri, 14 Jan 2005 15:12:30 +0000 (GMT)

>Thanks Ruslan that worked a treat.
>ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com
>Be sure to check out the RT wiki at http://wiki.bestpractical.com

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