[rt-users] all users too much permissions

Andy Harrison aharrison at gmail.com
Wed Jan 19 15:00:49 EST 2005

On Wed, 19 Jan 2005 12:53:13 -0500, steve <steve at n2sw.com> wrote:
> hi all
> how can i set it so that all users (unless specified otherwise) can not
> see tickets that they do not own, currently when they log on they can
> see "10highest priority tickets that i own" and also "10 newest unowned
> tickets..."  i would like to take away that second one.

You would have to disable any global options for SeeTicket (et al) and
configure it per-queue.
> one more thing
> is there any way i can remove the "Quick Search" list from the right
> hand side for all users except admins?

See above...  It would make more sense to just remove any global
options for SeeQueue than to bother customizing that form.

Andy Harrison

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