[rt-users] Keeping only some admins cc'd in mail?

Atro Tossavainen atossava at cc.helsinki.fi
Thu Jan 27 02:41:46 EST 2005


A site I work with is using RT 3.0.11.  For now, responses from
requestors are not sent to the RT workers in e-mail, but I for one
would rather prefer to receive them in e-mail instead of having to
use the web interface to look for open tickets I own.  However, all
the other RT workers may not want the same to apply to them.

Is there already a generic kosher way of specifying that only a
particular subset of RT workers should receive e-mail copies of
responses to tickets they own?

Atro Tossavainen (Mr.)               / The Institute of Biotechnology at
Systems Analyst, Techno-Amish &     / the University of Helsinki, Finland,
+358-9-19158939  UNIX Dinosaur     / employs me, but my opinions are my own.
< URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS

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