[rt-users] Change Subject

[Mike Patterson]

You should make customizations to RT_SiteConfig.pm and it should only 
contains lines that have values set differently then the default 
RT_Config.pm

But you're probably not seeing this change is because you need to stop 
and start apache for the RT config file changes to take effect.

Timothy Lai wrote:

> Hi,
>
> I am new to RT. RT 3.2.2 is installed. I replaced all the $rtname 
> fields to my domain in the RT_Config.pm but still get the following :-
>
> [example.com #17] AutoReply: TEST
>
> Can anyone give a tip?
>
> Thanks.
>
> Timothy