[rt-users] install issues ...

Niels Bakker niels=rt at bakker.net
Sun Jul 3 09:21:37 EDT 2005


* rt-users at mjch.net (Malcolm Herbert) [Thu 30 Jun 2005, 03:23 CEST]:
>On Thu, Jun 30, 2005 at 11:12:42AM +1000, Malcolm Herbert wrote:
>|this is ridiculous ... I am subscribed according to mailman and my mail
>|is definately getting outside my place of work, so why aren't these
>|posts making it to the list?
>
>right ... I have no idea what happened to the last four messages I sent
>This is the first one I've received from me ... argh

Perhaps Mailman objected to your misspelling of "definitely."  Another
test message got through later as well.


[..]
>|(as recommended in the install notes for HTML::Mason):
>|
>|<Location />
>|   SetHandler perl-script
>|   PerlHandler HTML::Mason::ApacheHandler
>|</Location>
>|
>|... does anyone have any clues as to where I could look for the problem?

Sure - the above may be recommended by HTML::Mason but that's not what's
required by Request Tracker, and noted in all installation instructions.

Which is:

 AddDefaultCharset UTF-8
 PerlRequire /usr/share/request-tracker3/libexec/webmux.pl
 SetHandler perl-script
 PerlHandler RT::Mason

Adapt /usr/share/... to your local installation paths.


	-- Niels.

-- 



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