[rt-users] Search say one number of tickets but show less

[Jesse Vincent]

On Tue, Jul 05, 2005 at 03:26:47PM +0100, Simon Brock wrote:
> I have been setting up an RT 3.2.3 installation where different 
> groups of users have access to different queues.
> 
> The problem I have is on that front page where it says " 10 newest 
> unowned tickets" on the front page it shows less than ten tickets. 
> When you click through it will say something like 85 tickets at the 
> top but only show five per page -- even though the number per page is 
> greater than the number displayed.
> 
> I have found a bug in the bug database:
> 
> http://rt3.fsck.com/Ticket/Display.html?id=5832
> 
> which is similar and the fix provided does work.
 
> Is this the correct fix (which is over a year old and not 
> acknowledged) or am I doing something wrong.  

That fix has some fairly intense performance implications, especially on
larger databases.  We've been discussing better ways to do this, but
don't have anything for you yet.