[rt-users] Upgrading RT problem

[Hilde T Lauvset Rafaelsen]

Hi,

I try to upgrade RT 3.0.10 to version 3.4.

I run make upgrade in the installation directory. It went ok. But when I tried to run        /opt/rt3/sbin/rt-setup-database --action schema \
           --datadir etc/upgrade/3.1.0
       /opt/rt3/sbin/rt-setup-database --action acl \
           --datadir etc/upgrade/3.1.0
       /opt/rt3/sbin/rt-setup-database --action insert \
            --datadir etc/upgrade/3.1.0

I got en error like this:

Can't locate Cache/Simple/TimedExpiry.pm in @INC (@INC contains: /opt/rt3/lib /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3 /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RT/Principal_Overlay.pm line 55.
BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Principal_Overlay.pm line 55.
Compilation failed in require at (eval 44) line 3.
Compilation failed in require at /opt/rt3/lib/RT/Principals.pm line 73.
BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Principals.pm line 73.
Compilation failed in require at /opt/rt3/lib/RT/User_Overlay.pm line 79.
BEGIN failed--compilation aborted at /opt/rt3/lib/RT/User_Overlay.pm line 79.
Compilation failed in require at (eval 41) line 3.
Compilation failed in require at /opt/rt3/lib/RT/Record.pm line 68.
BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Record.pm line 68.
Compilation failed in require at /opt/rt3/lib/RT/CurrentUser.pm line 72.
BEGIN failed--compilation aborted at /opt/rt3/lib/RT/CurrentUser.pm line 72.
Compilation failed in require at /opt/rt3/lib/RT.pm line 49.
BEGIN failed--compilation aborted at /opt/rt3/lib/RT.pm line 49.
Compilation failed in require at /opt/rt3/sbin/rt-setup-database line 57.
BEGIN failed--compilation aborted at /opt/rt3/sbin/rt-setup-database line 57.

Have anybody an idea of what the problem can be?

When I started the upgrading I only run ./configure and then make upgrade. Is this right thing to do?

--
Hilde

-------------------------------------
Hilde Therese Lauvset Rafaelsen
IT-avdelingen, Universitetet i Tromsø
Tlf: +47 77 64 58 01