[rt-users] Issues with DBD::mysql 3.0000, Information

[doogles at doogles.com]

RT Users--

I wanted to report that this past weekend I upgraded DBD::mysql to 3.0000 
as part of a small upgrade sweep (updated spam
filtering and some other things as well).  When work resumed yesterday, we 
began experiencing some odd issues.  Our RT is 3.2.3
on perl 5.8.6.  Our Apache is 1.3.33.

What was reported to me by users was:
  * New tickets were opening fine
  * Correspondance (Reply) was making it in to the database, but not being 
emailed out
  * Time worked was being notated, but not added to the running total (Time 
Worked)

What I noticed was:
* sendmail looked fine, * The httpd child process was segfaulting

I've actually had a parallel copy of RT 3.4 sitting in an alternate 
directory for quite a bit (but missing my /WIDTH hack if
anyone remembers that from a few months back; haven't had time to figure 
out how to reproduce that in RT 3.4 yet) and I tried
migrating to that and found the problem was even worse.  In most cases, 
with RT 3.4, the home page would not even load up.

It was after rolling back to DBD::mysql 2.9008 that all issues went away.

I wanted to report this to the group in hopes that:
* Others could verify problem(s) with DBD::mysql 3.0000, and
* Those smarter than I could possibly resolve whatever issues are raised 
by the new version

If I can provide any additional information or testing, feel free to email 
me off-list.

Thanks,
-jd