[rt-users] Problem with mason handler

Ruslan U. Zakirov Ruslan.Zakirov at miet.ru
Mon Jul 11 11:05:14 EDT 2005


Hilde T Lauvset Rafaelsen wrote:
> Hi, 
> 
> Last week we upgrader RT from 3.0.30 to 3.4. We thought all went well,
> but today we get som errors in the httpd error_log.
> 
> When we add a comment or take a Ticket we got this error in the log
> file:
> [Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
> server "/opt/rt3/bin/mason_handler.fcgi" stderr: Use of uninitialized
> value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
> 228., referer: http://rt.orakel.uit.no/
> [Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
> server "/opt/rt3/bin/mason_handler.fcgi" stderr: Use of uninitialized
> value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line
> 228., referer: http://rt.orakel.uit.no/
Install latest Text::Quoted from CPAN

> 
> When we press comment, RT displays two comments, one blank and the one
> we have written.
> 
> I thought it was because we was not using InnoDB, so I alter all the
> Tables to use InnoDB, restartet mysl but the problem is still there.
> 
> Doen anybody know how to fix this?
> 
> Hilde
> 
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 




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