[rt-users] Can't send an email from RT.

[Ruslan U. Zakirov]

Shin Imai wrote:
> Thank you for your advice.
> 
> I set the option 1 and it sends mail to TO: when I reply a ticket. 
> But it won't still send an email to CC: when I create a ticket. It sends
> to TO: and BCC: fine.
Please, read all descriptions of the configurable options in RT_Config.pm.
There is something like $ParserMailForTicketCCs option.
And also you should have a scrip that notify Ccs on create.

> 
> Shin