[rt-users] Possible to create scrips for "users" ?

[Trask Rogers]

I've done something using the stub function "CanonicalizeUserInfo" in the User object by creating a User_Local.pm in the local/ tree.  Here's the function in User.pm for your convenience:

=item CanonicalizeUserInfo HASH of ARGS

# CanonicalizeUserInfo can convert all User->Create options.
# it takes a hashref of all the params sent to User->Create and
# returns that same hash, by default nothing is done.

# This function is intended to allow users to have their info looked up via
# an outside source and modified upon creation.

=cut

sub CanonicalizeUserInfo {
    my $self = shift;
    my $args = shift;
    my $success = 1;

    return ($success);
}


----------------------
Trask Rogers
Technical Support Engineer
Lyris Technologies, Inc.



> Has anyone created any scrips to run when a new user is created?
> 
> specifically new users via the "Autocreated on ticket submission" when an
> email is sent to RT?
> 
> maybe this is more of a custom code thing than a scrip but any ideas or
> thoughts are welcome.
> 
> T.J. Maciak

> Internet/Intranet Developer
> Department of IT
> City of Grand Rapids
> P: (616)456-3713
> F: (616)456-3448


>