[rt-users] Where to insert the AutogeneratedPassword template text?

Matt England mengland at mengland.net
Wed Jul 13 22:28:57 EDT 2005


I'm still trying to figure out how to change a template as per the email below.

I see the AutogeneratedPassword template text in etc/initialdata, and I 
have yet to definitely determine where this template is used in the core 
source (although lib/RT/Action/Autoreply.pm looks promising).

Bottom line: I don't know the procedure for getting the 
autoreply-email-text to change.  I put the changes into etc/initialdata, 
rebooted my webserver, and still not change in my autoreply email.  :(

Maybe I'm doing something wrong in my test?

If not, can someone point me to where/how I change these "templates"?

-Matt


At 7/12/2005 10:28 AM, Matt England wrote:
>Hello,
>
>For us rookies (like me), where do I insert the "template text" found at
>
>http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword
>
>?
>
>I'm assuming that this gizmo will autogenerate and copy in the email:
>
>1) a Weblink to the ticket (which is probably generated by some other 
>gizmo, but it just copied in the email)
>2) a new username for the requesting user
>3) a password for the new username.
>
>Are my assumptions correct?
>
>-Matt
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com




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