SV: [rt-users] Problem with mason handler

[Hilde T Lauvset Rafaelsen]

Hi again,

I thought all my errors was gone, but now I got a new error when I add a
comment or change owner of a ticket.

Here is the error:

[Fri Jul 15 13:44:03 2005] [error] [client 129.242.6.229] FastCGI:
server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Fri Jul 15 11:44:01
2005] [error]: error:    couldn't parse head; error near:, referer:
http://rt.orakel.uit.no/Ticket/Update.html?Action=Comment&id=8292
[Fri Jul 15 13:44:03 2005] [error] [client 129.242.6.229] FastCGI:
server "/opt/rt3/bin/mason_handler.fcgi" stderr: Du har blitt tildelt
sak 'Testing testin 123' i Request Tracker, referer:
http://rt.orakel.uit.no/Ticket/Update.html?Action=Comment&id=8292
[Fri Jul 15 13:44:03 2005] [error] [client 129.242.6.229] FastCGI:
server "/opt/rt3/bin/mason_handler.fcgi" stderr:
(/opt/rt3/lib/RT/Template_Overlay.pm:366), referer:
http://rt.orakel.uit.no/Ticket/Update.html?Action=Comment&id=8292


Do you know what it may be?

Hilde 

-----Opprinnelig melding-----
Fra: Hilde T Lauvset Rafaelsen 
Sendt: 14. juli 2005 10:30
Til: 'Ruslan U. Zakirov'
Kopi: rt-users at lists.bestpractical.com
Emne: SV: [rt-users] Problem with mason handler

Hi,

Thanks, I installed Text::Quoted from CPAN and now all my errors are
gone.

Hilde 

-----Opprinnelig melding-----
Fra: Ruslan U. Zakirov [mailto:Ruslan.Zakirov at miet.ru]
Sendt: 11. juli 2005 17:05
Til: Hilde T Lauvset Rafaelsen
Kopi: rt-users at lists.bestpractical.com
Emne: Re: [rt-users] Problem with mason handler

Hilde T Lauvset Rafaelsen wrote:
> Hi,
> 
> Last week we upgrader RT from 3.0.30 to 3.4. We thought all went well,

> but today we get som errors in the httpd error_log.
> 
> When we add a comment or take a Ticket we got this error in the log
> file:
> [Fri Jul 08 13:07:14 2005] [error] [client 129.242.6.229] FastCGI:
> server "/opt/rt3/bin/mason_handler.fcgi" stderr: Use of uninitialized 
> value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line 
> 228., referer: http://rt.orakel.uit.no/ [Fri Jul 08 13:07:14 2005] 
> [error] [client 129.242.6.229] FastCGI:
> server "/opt/rt3/bin/mason_handler.fcgi" stderr: Use of uninitialized 
> value in length at /usr/lib/perl5/site_perl/5.8.1/Text/Quoted.pm line 
> 228., referer: http://rt.orakel.uit.no/
Install latest Text::Quoted from CPAN

> 
> When we press comment, RT displays two comments, one blank and the one

> we have written.
> 
> I thought it was because we was not using InnoDB, so I alter all the 
> Tables to use InnoDB, restartet mysl but the problem is still there.
> 
> Doen anybody know how to fix this?
> 
> Hilde
> 
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