[rt-users] "Everyone" Group Rights do not translate to Unprivileged?

Matt England mengland at mengland.net
Sat Jul 16 21:34:14 EDT 2005


Hello,

I granted several Rights to my server's Everyone Group (it's a "closed" 
server behind an SSL firewall) in hopes that I could grant most any 
capability (minus core admin stuff) to most any user.

However, I am finding that these aforementioned Rights do not seem to be 
reflected for my Unprivileged users.  Any idea why?

These Unprivileged users can only see the view for SelfService.  Further, 
they can not show automated email responses from RT via the web UI, nor can 
they view email headers, etc.  When attempting to click on the links 
associated with these commands, RT simply takes the Unprivileged user right 
back to the SelfService toplevel page.

Can anyone shed some light on this?

(My Unprivileged users are all created via auto email password 
generation...for what that's worth.)

-Matt




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