[rt-users] Perl install problems

[Drew Barnes]

Miles Scruggs wrote:

>I'm having some issues getting rt installed on my box.  I'm using apache
>2.0.51 on fedora core1 with Mod Perl 2
>  
>

With mod_perl2, you can't rely on the standard 'make fixdeps' after 
running configure.  Re-run configure with the appropriate options, the 
from the prompt run 'perl sbin/rt-test-dependencies --with-mysql 
--with-modperl2 --install'

>I followed the Fedora core 1 install guide which I feel is lacking
>something.
>
>If I follow the guide to the letter then I get 
>
>[Thu Jul 14 09:31:57 2005] [error] failed to resolve handler `RT::Mason'
>[Thu Jul 14 09:31:57 2005] [error] [client 66.62.165.53] Can't locate
>RT/Mason.pm in @INC (@INC contains:
>/usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
>/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
>/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
>/usr/lib/perl5/site_perl
>/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
>/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
>/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 8)
>line 3.\n
>
>While this doesn't stop apache from operating it doesn't let RT run either.I
>figured this came from the lack of 
>
>PerlRequire /usr/local/rt3/bin/webmux.pl
>
>In the conf.d/rt.conf  
>
>So I added that line, then I would get:
>
>[Thu Jul 14 09:02:30 2005] [error] Can't locate Apache.pm in @INC (@INC
>contains: /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
>/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
>/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
>/usr/lib/perl5/site_perl
>/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
>/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
>/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at
>/usr/lib/perl5/5.8.3/CGI.pm line 190.\nCompilation failed in require at
>/usr/local/rt3/bin/webmux.pl line 56.\nBEGIN failed--compilation aborted at
>/usr/local/rt3/bin/webmux.pl line 56.\nCompilation failed in require at
>(eval 1) line 1.\n
>[Thu Jul 14 09:02:30 2005] [error] Can't load Perl file:
>/usr/local/rt3/bin/webmux.pl for server rt.garnetweb.com:80, exiting...\n
>
>
>I'm really lost as to which way to proceed on this one.  I installed your
>system about 2 years ago, and was pretty happy with it, and would like to
>get it running again.
>
>Here is my conf.d/rt.conf  commented out lines just represent attempts to
>try different things.  Thanks.
>
><VirtualHost IP:80>
>        ServerName   rt.host.com:80
>        ServerAdmin  "email at com.com"
>        DocumentRoot /usr/local/rt3/share/html
>        
>        <IfModule mod_ssl.c>
>                SSLEngine off
>        </IfModule>
>           # these four lines apply to Apache2+mod_perl2 only: {{{
>        PerlSetVar MasonArgsMethod CGI
>        PerlModule Apache2 Apache::compat
>        RewriteEngine On
>        RewriteRule ^(.*)/$ $1/index.html
>        # }}}
>
>        PerlModule Apache::DBI
>        #PerlRequire /usr/local/rt3/bin/webmux.pl
>        <Location />
>                SetHandler perl-script
>                PerlHandler ModPerl::Registry
>                Options ExecCGI
>                #PerlHandler RT::Mason
>        </Location>
>        <Directory /usr/local/rt3/share/html>
>                Options -Includes +ExecCGI
>        </Directory>
></VirtualHost> 
>
>
>
>
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>
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>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>  
>

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati