[rt-users] Perl upgrade Broke my RT!
Rich West
Rich.West at wesmo.com
Thu Jul 21 13:46:40 EDT 2005
We upgraded a couple of perl libraries due to some requirements from
another application (relaydelay), and, while things worked through the
night, this morning it was discovered that our RT installation was no
longer displaying pages!
Hence, we get a zero sized reply, and emails to RT fail.
In a panic, we upgraded to 3.4.2 and the results were the same. :( I
did notice the new standalone_httpd, which prompted for a quick test.
Viola! The site was accessible and functional! Great.
Then, I saw a number of messages on STDOUT similar to the following:
[Thu Jul 21 17:42:18 2005] [crit]:
<rt-3.4.2-15930-185295-6.7.1573970583762 at oursite.org>Could not send
mail. (/var/www/html/oursite.org/rt3/lib/RT/Action/SendEmail.pm:280)
Ack! A quick check showed that RT was unable to send email.
Anyone have any ideas on how to debug this? I'm in a bit of a panic and
at a loss as to how to pull more information out of RT to determine WHY
it cannot send email.
Thanks!
-Rich
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