[rt-users] Doesn't add CC:
Phil Homewood
pdh at bestpractical.com
Sun Jul 24 22:49:32 EDT 2005
Anne Ramey wrote:
> If a requestor CCs someone on the original mail, they are not copied
> onto the ticket as CC: so they are never notified of with any
> correspondance...is this a permissions problem? or is it not programmed
> that way?
Configuration item "$ParseNewMessageForTicketCcs". Read carefully
the warnings accompanying it in RT_Config.pm.
--
>>|<< http://www.bestpractical.com/rt -- Trouble Ticketing. Free.
More information about the rt-users
mailing list