[rt-users] Installation manual in the Wiki has been removed

Jon Daley bestpractical at jon.limedaley.com
Mon Jul 25 15:05:38 EDT 2005


Apparently, not easily fixable by a regular user either.  I tried to 
revert to revision 51, but no such luck.

> You were blocked from editing because your edit contains either too many 
> new URLs or some URL that is banned.


On Mon, 25 Jul 2005, Matthew Brown wrote:
> I've been trying to install a new instance of Request Tracker, following
> the installation notes in the Wiki's user manual, and was fairly puzzled
> about its abrupt end.  It seems someone has erased the last two thirds
> of the ManualInstallation node (at
> http://wiki.bestpractical.com/index.cgi?ManualInstallation).  I can't
> see any way to rollback to a previous revision using Kwiki, so someone
> will have to correct his.  For now I am viewing the previous revision of
> the page.
>
> RT needs a more dependable form of documentation.  The installation
> section of the user manual is the best guide to setting up RT, and I can
> only wonder how many users were turned off from RT because they couldn't
> find appropriate documentation.  A Wiki is okay if it gets enough
> traffic for problems like this to be corrected, but this is obviously
> not the case.  A static HTML user's manual would be better than a Wiki
> that is present half of the time.
>
> Matt
>
>
>
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