[rt-users] Update to database Problem

[Phil Homewood]

kalyan chakravorty wrote:
> After introducing the line in RT_SiteConfig.pm
> Set($WebSessionClass , 'Apache::Session::File');
> 
> I am unable to update anything to the database when I
> open new tickets.

<doctor> Don't do that, then! </doctor>

That option probably hasn't been exercised much in recent
history. Do you have any pressing need to use it?

Your problem is, offhand, possibly filesystem permission
related. Check RT's log. Check your Apache log. Somewhere
something is probably complaining that it can't write to
something...
-- 
>>|<< http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.