[rt-users] Can one assign task owners within email request?

[Drew Barnes]

Matt England wrote:

> Does RT provide a means for a requester to assign an owner (assuming 
> said requester has privileges to do so) of the task being requested in 
> the email itself?


Wiki, wiki, wiki.  
http://wiki.bestpractical.com/index.cgi?SetTicketPropertiesViaMail

>
> eg, in Drupal CMS/blogs, I can assign a post category when I'm 
> posting-via-email simply by specifying meta-data/commands at the top 
> of the email body to specify the category.  I'm wanting to do 
> something similar in RT for task-ownership assignments, if possible.
>
> -Matt
>
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> Be sure to check out the RT Wiki at http://wiki.bestpractical.com


-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati