[rt-users] Re: setting the Due Date upon ticket creation ... REVISITIED reg exp how to howto

[Michael Bochynski]

On Fri, 2005-07-29 at 08:52 -0500, Ennis William McCaffrey wrote:
> Ruslan, Michael:
> 
> I have the scrip working fine, and wanted to share my information with the 
> mailing list (see below). I also want to say thank you to both of you for your 
> efforts in pointing me in the right direction!
> 
sure. nice you have it working.
> 1) the key is in the regular expression
> 
yep. I agree. I have to revisit mine to grab a text with spaces ... Any
suggestions?

> 11)  There is one final hurdle to clear here, however. That is, RT's internal 
>      clock is set to GMT, so you must migrate your dates to GMT before inserting
>      them into the database. I do this outside of , via a PHP 
>      function/subroutine.

This is easy. However, RT also deal with daylight saving changes. Once
you include the GMT fix, try setting the Due Date to sometime in
December. You'll notice that the time will be automatically adjusted
according to the daylight saving. 

That's one thing I still have to deal with. 

>      
> Good luck!
Same to you
>      
> Ennis McCaffrey

Michael Bochynski