[rt-users] Custom action to use OwnerPager rather than OwnerEmail

Ruslan Zakirov ruslan.zakirov at gmail.com
Sat Jul 30 17:29:49 EDT 2005


Attached wrong file

On 7/31/05, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> On 7/30/05, Darrell Burkey <president at case.org.au> wrote:
> > For some time I've been trying to figure out what I assume should be
> > fairly simple without any luck. I'd sure appreciate some help.
> >
> > I just need a custom action that sends a notification to the email
> > address of an email to sms gateway address that we store in the
> > OwnerPager field of a users account info.
> I've subclassed Action::Notify for you, imho this should work.
> Place this file into lib/RT/Action/ dir.
> Then add record for 'NotifyViaPager' into table ScripActions, take
> Notify records as example. Leave Argument field empty, it doesn't make
> sense for attached action.
> 
> 
> >
> > It's basically just like a NotifyOwner action but we want the
> > notification to go to the value in the OwnerPager field rather than
> > their standard email address.
> >
> > Thanks in advance.
> >
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > Darrell Burkey
> > 0408 622 647
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >
> 
> 
> --
> Best regards, Ruslan.
> 
> 
> 


-- 
Best regards, Ruslan.
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