[rt-users] dump to rt3

[Markus Schüpfer]

Trevin Beattie schrieb:

>You might try my modifications to the dumpfile-to-rt-3.0 script.  I did
>the same upgrade to rt-3.4.1 just a few weeks ago on a very large
>database.  Some of the changes had to do with the new database
>structure, but there were also a lot of changes related to cleaning up
>old cruft in the database.
>
>One thing you should be careful of: just last week I found out that the
>script (both the original or with my mods) doesn't properly set the
>Parent field of Attachment records.  (I haven't got around to fixing
>that.)  Also, avoid doing an incremental import if you have any custom
>fields (keywords), because it doesn't copy those over properly.
>Otherwise, it seems to work very well.
>
>-- Trevin
>
>On Tue, 2005-05-31 at 15:28 +0200, Markus Schüpfer wrote:
>  
>
>>Hi rt-users,
>>
>>I want to migrate rt2.0.15 to rt3.4.1. It's actually an easy thing
>>but it does not work absolut correctly.
>>The database from the rt2 instance has about 20 users, 5 queues and 1000 
>>tickets.
>>With the rt2-to-rt3-1.22 perl script the database will be dumped without 
>>errors,
>>the import of the data has only a couple of non-standard scrip errors.
>>My  Problems are  a few tickets in seperate queues which will  be 
>>created without history anyhow.
>>
>>What can I do to create the history of these tickets correctly?
>>
>>Many Thanks
>>
>>Markus Schüpfer
>>    
>>
...it works ..

thanks Trevin

-- 
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Markus Schüpfer                     MULTA MEDIO Informationssysteme AG
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