[rt-users] sending email notification of custom field values

Brookes, Iris Iris.Brookes at tdsecurities.com
Fri Jun 3 14:04:14 EDT 2005


Hi:
 
I'm trying to create a template to send an email notification with a ticket's corresponding customfield values but I'm running into some difficulties. Here's my main code:
 
{
 my $transactions = $Ticket->Transactions;
 $transactions->Limit( FIELD => 'Type', VALUE => 'CustomField' );
 
 while (my $transaction = $transactions->Next) 
 {
   my $fieldvalue = $transaction->ObjectCustomFieldValues->Content;
   $transaction->CustomFields->Name: $fieldvalue;
 
 }
 
Can someone please help me? Thks.
 
Iris
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