[rt-users] Upgraded rt Failing
Anne Ramey
anner at blast.com
Fri Jun 3 21:18:35 EDT 2005
To answer the sure to be asked questions, Fedora Core 3, running Apache
2, perl 5.8.3, Mysql 4.0.21
Anne Ramey wrote:
> I upgraded from 3.0.11 to 3.4.2 and everything in the upgrade seemed to
> go smoothly enough, but now that it's up, I'm getting lots of errors.
> First--if I try and view a ticket queue I get:
> System error
> error: too many arguments at /opt/rt3/local/lib/RT/Tickets_Overlay.pm
> line 1269
> context:
> ... 197: # whether they should generate a full stack trace (confess()
> and cluck())
> 198: # or simply report the caller's package (croak() and carp()),
> respectively.
> 199: # confess() and croak() die, carp() and cluck() warn.
> 200: 201: sub croak { die shortmess @_ }
> 202: sub confess { die longmess @_ }
> 203: sub carp { warn shortmess @_ }
> 204: sub cluck { warn longmess @_ }
> 205: ... code stack: /usr/lib/perl5/5.8.5/Carp.pm:201
> ../../lib/Storable.pm (autosplit into
> ../../lib/auto/Storable/logcroak.al):71
> ../../lib/Storable.pm (autosplit into
> ../../lib/auto/Storable/_freeze.al):283
> ../../lib/Storable.pm (autosplit into
> ../../lib/auto/Storable/freeze.al):266
> /opt/rt3/local/lib/RT/Tickets_Overlay.pm:1269
> /opt/rt3/local/html/Search/Elements/TicketHeaderCell:44
> /opt/rt3/local/html/Search/Elements/TicketHeader:25
> /opt/rt3/local/html/Search/Listing.html:31
> /opt/rt3/local/html/autohandler:196
> raw error
>
> And If I try and view a ticket, it comes up, but the ticket contect is
> missing with these errors in the messages log:
>
>
> Jun 3 20:36:40 wind RT: DBD::mysql::st execute failed: Unknown column
> 'Transactions_1.Ticket' in 'where clause' at
> /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 480.
> (/opt/rt3/local/lib/RT.pm:277)
>
> There is more, but that seems like the important part.
>
> We're down until we get this back up, so any help would be appreciated.
>
> Thank you,
> Anne
>
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