[rt-users] Custom Field Arrangement

[Nathan Van Fleet]

Hi,

We're in the preliminary stages of setting up an RT database and  
there appears to be some things missing. I was wondering whether I  
should ask in one email or several. For the sake of not bothering  
everyone it's all in one. So here's my questions.

1) Is there anyway to just copy-paste items into a select multiple  
field? It seems inefficient to make me create a field each time. I  
want to have one text box that will tell which is a new field by the  
line break (I hope that's not for the wishlist, but actually exists  
to an effect already).

2) Are pulldown menus possible for custom fields? It seems that  
select one value should be a pulldown but it is a box. This takes up  
a lot of room and with the number of fields we need it is cumbersome.

3) Is there anyway to have multiple custom fields associate with each- 
other. Example: software name> software price> number of copies.

- The use of this to me would follow with the ability to  create  
multiple copies of the same group of custom fields. Example: If they  
want to get another type of software I could possibly press a "+"  
button to create another group and enter the information. (I guess  
that isn't a question though)

4) CSS is not enabled at all? There appear to be questions that  
assume it did work or does work but it is on the wishlist. Is this  
something to sit tight about?

Sorry if some of the questions are stupid, I left out some others  
that I saw a little of information on earlier.

Thanks for the help,


-Nathan Van Fleet
nmcdavit at alcor.concordia.ca
Helpline Coordinator
848-2424 Xt.8677