[rt-users] html / plain text

[Nils Vogels]

On 6/9/05, Michael Lantzen <Michael.Lantzen at alifestyle.de> wrote:
>  
> Hi, 
>   
> does anyone know how to get html mails working for rt too? if a customer
> sends a html mail, then rt does not return the content of the email in the
> autoreply message. 

Does this help?

# If PreferRichText is set to a true value, RT will show HTML/Rich text
# messages in preference to their plaintext alternatives. RT "scrubs" the
# html to show only a minimal subset of HTML to avoid possible contamination
# by cross-site-scripting attacks.
Set($PreferRichText, undef);

-- 
Simple guidelines to happiness:
Work like you don't need the money,
Love like your heart has never been broken and 
Dance like no one can see you.