[rt-users] (no subject)
Trask Rogers
trask at lyris.com
Thu Jun 9 13:45:50 EDT 2005
RT-Users,
One of our users tried to send out a mail with 2 attachments (2.8MB and
0.7MB). The correspondance shows up in the ticket, but no mail has
gone out.
Every 30 minutes (to the second) a new, identical, correspondance is
added to the ticket (including the 2 attachments). Clicking on any of
the attachments brings them up as expected.
/var/log/messages has rolled over several times with the following
errors coming every 3 seconds:
Jun 9 10:19:31 support RT: DBD::Pg::st execute failed: lost
synchronization with server: got message type "D", length 3918453 at
/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
480. (/usr/local/rt/lib/RT.pm:277)
Jun 9 10:19:31 support RT: RT::Handle=HASH(0x18001acc) couldn't
execute the query 'SELECT main.* FROM Attributes main WHERE
((main.ObjectId = 51134)) AND ((main.ObjectType = 'RT::Ticket')) ' at
/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
494. (/usr/local/rt/lib/RT.pm:277)
I've checked the Attributes table and there is no row that matches that
query. What is going on? Thanks for any help.
FreeBSD / PG 7.4.7 / RT 3.4.2
----------------------
Trask Rogers
Technical Support Engineer
Lyris Technologies, Inc.
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