[rt-users] (no subject)

Trask Rogers trask at lyris.com
Thu Jun 9 13:45:50 EDT 2005


RT-Users,

One of our users tried to send out a mail with 2 attachments (2.8MB and 
0.7MB).  The correspondance shows up in the ticket, but no mail has 
gone out.  

Every 30 minutes (to the second) a new, identical, correspondance is 
added to the ticket (including the 2 attachments).  Clicking on any of 
the attachments brings them up as expected.

/var/log/messages has rolled over several times with the following 
errors coming every 3 seconds:

Jun  9 10:19:31 support RT: DBD::Pg::st execute failed: lost 
synchronization with server: got message type "D", length 3918453 at 
/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line 
480.  (/usr/local/rt/lib/RT.pm:277)
Jun  9 10:19:31 support RT: RT::Handle=HASH(0x18001acc) couldn't 
execute the query 'SELECT main.* FROM Attributes main   WHERE 
((main.ObjectId = 51134)) AND ((main.ObjectType = 'RT::Ticket')) ' at 
/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line 
494.  (/usr/local/rt/lib/RT.pm:277)


I've checked the Attributes table and there is no row that matches that 
query.  What is going on?  Thanks for any help.

FreeBSD / PG 7.4.7 / RT 3.4.2

----------------------
Trask Rogers
Technical Support Engineer
Lyris Technologies, Inc.




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