[rt-users] How to setup Request-tracker 3.4 on Debian (Sparc)

[Jon Daley]

 	I just updated my debian machine, and it wanted to upgrade to 
3.4.2.  The dependencies changed, and it no longer depending on 
lib-apache2-mod-perl, but instead lib-apache-mod-perl, and so it wanted to 
install both modules, which seemed like a bad idea to me - maybe it is 
fine, I don't know.
 	But, that provided a good excuse to switch over to fastcgi, which 
has been mentioned a number of times on this list as the better way to do 
it.
 	I had saved the below email, and thank you to Sam for writing, 
though it was quite easy to upgrade.  I use postgresql, but other than, I 
have the same setup.
 	I wanted to add/clarify Sam's post, and say that the Debian stuff 
works almost completely out of the box, unless you want RT to live in a 
virtual host, and don't want RT visible outside of that virtual host.


Include /etc/request-tracker3.4/apache-fastcgi from within my virtual host 
declaration.

Commented out this line, as apparently it is already being set to 
/var/run/apache2/fastcgi somewhere else.  Nothing gets written there (yet) 
so perhaps something is wrong with this.
#FastCgiIpcDir /var/run/fastcgi

Moved this line from apache-fastcgi to my .../sites-available/site, but 
leave it outside of the virtual host section.
FastCgiServer /usr/share/request-tracker3.4/libexec/mason_handler.fcgi

Tada.  everything works perfectly.  It is always nice to have an easy 
upgrade!

On Thu, 14 Apr 2005, Sam Snow wrote:
> I am running on a debian sarge box using apache2, fast-cgi, and mysql.
>
> Install is something like this:
> apt-get update
> apt-get upgrade
> apt-get install mysql-server mysql-client
>
> apt-get install libcgi-fast-perl apache2-mpm-prefork libapache2-mod-fastcgi
>
> apt-get install request-tracker3.4 rt3.4-clients
>
>
> * Be sure to read (and follow) the info in the 
> /usr/share/doc/request-tracker3.4/README.Debian and 
> /usr/share/doc/request-tracker3.4/INSTALL.Debian files on how to set up your 
> site config, load the DB, etc. .
>
> * Set up your apache2 according to the following post: 
> http://www.gossamer-threads.com/lists/rt/users/41862?do=post_view_threaded#41862
>
> This should let you be able to log in. After that you just need to set up 
> your email handlers and do your config for your site. The MIT docs are a good 
> read for how to set up queues and permissions.
>
> Sam
>
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