[rt-users] Follow-Up: Problem Installing Perl Modules for RT 3.4.2 on OS X 10.4.1

B. Derman rt-list at derman.com
Tue Jun 14 03:18:34 EDT 2005


The response I received to my posting (see below) was a polite STFW
(search the "funny" web) with a solution URL (thank you!).  I'd actually
Googled but tried some failing module names rather than the error message
(duoh!).

The good news is that it's now possible to install RT on a "stock" Mac OS
X 10.4.1 system using OS X's Perl 5.8.6, Apache 1.3.33 and mod_perl ...
no compiling needed (well, other than all the added Perl modules, but
CPAN makes that rather painless modulo some manual installs).  In our
case, I installed MySQL 4.1.12 (medium config) using the installer
available from mysql.com and the whole thing is running on a 1998-vintage
Beige G3/400 MHz, 67 MHz bus, 512 MB memory, 6 MB (non)video (that 6 is
not a typo!) with older IBM 80 GB 7200 RPM disk.

The system seems to be working fine, but we don't really stress it with
many concurrent users, etc., so YMMV.  I upgraded from RT 3.0.3 and we
have 15 queues and just under 1,000 tickets.  The performance is much
improved (even running on such a relic system), e.g.:

To RT's home page:
---
2.7 sec. when system is idle
16 sec. when system's processor is already at 100%

To show a ticket that has 19 entries:
---
8.6 sec. when system is idle
46 sec. when system's processor is already at 100%

To execute a search that yields 15 tickets:
---
2.3 sec. when system is idle
12 sec. when system's processor is already at 100%


Original List Posting:
-----
Dozens of  Perl modules have installed without problems (via CPAN), but
trying to satisfy the dependencies leads to installing XML-RSS-1.05 which
eventually leads to the following errors.  Anyone have a solution to this
(OS X 10.4.1 is up-to-date and fairly "vanilla")?
...
Checking if your kit is complete...
Looks good
Writing Makefile for XML::NamespaceSupport
make[1]: *** No rule to make target
`/System/Library/Perl/5.8.6/darwin-thread-multi-2level/CORE/config.h',
needed by `Makefile'.  Stop.
  /usr/bin/make  -- NOT OK
<remainder snip'd>
-- 
------------------------------------------------
Bryan Derman              http://www.derman.com/
The home of LicenseControl, KMremoteControl, ...
------------------------------------------------



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