SV: [rt-users] Re: Change columns in ticket results

[Hilde T Lauvset Rafaelsen]

Ok, thanks. 

I just found the Set DefaultSearchResulFormat in RT_Siteconfig.pm and managed to add the fields I wanted to display.

Hilde 

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Fra: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] På vegne av Juan Ramón Alfageme Mata
Sendt: 14. juni 2005 14:01
Til: rt-users at lists.bestpractical.com
Emne: [rt-users] Re: Change columns in ticket results


It's easier than you think, first make a new query with Query builder in RT with the search format you want to use, the click in Advanced option from the menu, you will get two text boxes, first one with the query and second one with the result format. Copy result format and edit /opt/rt3/etc/RT_SiteConfig.pm you need to add if doesn't exist:

Set ($DefaultSearchResultFormat, qq{result_format_from_query_builder});

Restart apache and that's all.


 	
Juan Ramón Alfageme Mata. Soporte ICM +34 91 787 23 00
 
	

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