[rt-users] email troubles:[MAILER-DAEMON at qa1-qaserv-01.corp.mycompany.com:Returned mail: see transcript for details]

Jon Daley bestpractical at daley.snurgle.org
Tue Jun 14 15:39:30 EDT 2005


On Tue, 14 Jun 2005, Dwyer, Mike # ATLANTA wrote:
> Where is the RT gateway configured to accept mail being sent to
> "rt at qa1-qaserv-01.corp.mycompany.com". I am guessing that I do not have
> "qa1-qaserv-01.corp.mycompany.com" set in the right place.

 	Hrm, that seems odd, as I would expect it not to need anything.  I 
don't think RT cares what domain it is, as your mailer takes care of the 
forwarding, and passes it straight into the executable.
 	Given the error of "no user found", etc. it really seems like a 
mailer issue, and not an RT issue.
 	Can you add another entry such as:

blahblah: root
and try to email blahblah and see if it bounces or goes to root?  My guess 
is that it bounces.



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