[rt-users] Perform query on custom field ?

[Drew Barnes]

Philippe Dhont (Sea-ro) wrote:

>
> Hi,
>
> I added a custom field (job number) in tickets.
> So when i add a new ticket, i can add another different job number.
> That's okay and works fine, but is there a possibility that i can 
> perform a query and use that custom field as criteria ?
>

Add the queue in the Query Builder and the custom fields will be added 
to your options.

> That's very important for us.
>
> Thnx,
> Philippe
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati