POLL: comments with status changes (was Re: [rt-users] Comment when ticket transfers queues)

[Les Mikesell]

On Fri, 2005-06-17 at 11:17, Jay R. Ashworth wrote:

> Well, clearly *I* don't think so, but I do not comprise the entire set
> of users of RT.
> 
> So, a poll:
> 
> ================================================================
> When you make status changes to a ticket (current queue, owner,
> priority, etc), do you add a related comment
> 
> 1)	Always
> 2)	Almost always
> 3)	Occasionally
> 4)	Almost never

Always.  I'd be perfectly happy if the only way to set the status
to resolved was by changing it inside the comment or reply
screens.

-- 
   Les Mikesell
     les at futuresource.com