[rt-users] deletion of tickets

Ahalya_Nathan at mudnebr.com Ahalya_Nathan at mudnebr.com
Thu Jun 23 11:39:35 EDT 2005


Hi all,
I tired deleting a ticket and gave me the following error in the web page 
but it has gone ahead and deleted the ticket from the table. When i opened 
the ticket again it is not being being reflected in its or any other 
queue. Any ideas as to what may be going wrong?

[Thu Jun 23 15:05:51 2005] [error]: Scrip IsApplicable 41 died. - Can't 
call method "new" without a package or object reference at 
/usr/local/rt/local/lib/RT/Transaction_Overlay.pm line 910.

Stack:
  [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:910]
  [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:881]
  [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:865]
  [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:841]
  [/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Record.pm:424]
  [/usr/local/rt/lib/RT/Scrip_Overlay.pm:429]
  [/usr/local/rt/lib/RT/Scrips_Overlay.pm:228]
  [/usr/local/rt/local/lib/RT/Transaction_Overlay.pm:160]
  [/usr/local/rt/lib/RT/Record.pm:1373]
  [/usr/local/rt/local/lib/RT/Ticket_Overlay.pm:3442]
  [/usr/local/rt/local/lib/RT/Ticket_Overlay.pm:3179]
  [/usr/local/rt/lib/RT/Record.pm:873]
  [/usr/local/rt/lib/RT/Interface/Web.pm:934]
  [/usr/local/rt/lib/RT/Interface/Web.pm:1048]
  [/usr/local/rt/share/html/Ticket/ModifyAll.html:178]
  [/usr/local/rt/share/html/autohandler:215]
 (/usr/local/rt/lib/RT/Scrip_Overlay.pm:446)


Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 449-8218 phone
(402) 449-8131 fax
ahalya_nathan at mudnebr.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050623/f70f0355/attachment.htm>


More information about the rt-users mailing list