[rt-users] Owner Changed from xxxx to Nobody

Jesse Vincent jesse at bestpractical.com
Thu Jun 23 11:48:06 EDT 2005




On Thu, Jun 23, 2005 at 09:47:14AM -0600, Mike Forrester wrote:
> I did some more poking around and I noticed that none of my 'Owner' drop 
> down lists every show anyone but 'Nobody'.  I view and modify users via 
> Configuration -> Users and Configuration -> Global -> User Rights.  This 
> behavior exists for even the 'root' user.


Perhaps you should give your users the right to "OwnTickets"

> Mike Forrester wrote:
> >>>
> >>>>Whenever I change any of the fields except 'Owner', the owner of the 
> >>>>ticket is changed to 'Nobody'.  The user that I am using has 
> >>>>SuperUser rights.  I'm probably missing something obvious, but I 
> >>>>haven't used RT since 2002 so I'm a bit rusty.  Any ideas?
> >>>>
> >>>>I'm running RT 3.4.2 on FreeBSD 5.4-RELEASE installed via the 
> >>>>FreeBSD ports tree.  I also had the problem on FreeBSD 5.3-RELEASE.
> >>>
> >>>
> >>>I forgot to mention that this is when changing any of the 'People' 
> >>>from 'Modify People' page or via the 'Jumbo' view.
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> 

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