[rt-users] Deletion of tickets

[Ahalya_Nathan at mudnebr.com]

hi all,
Can anyone tell me as to when a ticket is deleted ,can it be reopened 
again? I tried changing the status of the deleted ticket to open but that 
didn't seem to work.Does any one have any suggestions?


Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 449-8218 phone
(402) 449-8131 fax
ahalya_nathan at mudnebr.com
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