[rt-users] is it possible to hide the Return Path in email?

[Labonte, Phil]

No that only hides the web url...

I am taking about in the email headers... if you look other than
Reply-To there is a Return Path which lists that actual user name and
server name that RT is run on... I think this has to do with sendmail
but I am not sure how to stop it from happening...

-----Original Message-----
From: Brookes, Iris [mailto:Iris.Brookes at tdsecurities.com] 
Sent: Monday, June 27, 2005 12:23 PM
To: Labonte, Phil
Subject: RE: [rt-users] is it possible to hide the Return Path in email?


By removing "{$RT::WebURL}" from your templates the URL will not be part
of your outgoing email. The only problem this will create is for your
internal users .... they will have to login and manually search for this
ticket id.

Iris

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Labonte,
Phil
Sent: Monday, June 27, 2005 12:02 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] is it possible to hide the Return Path in email?


I am using RT and it works great.
The only thing that I cannot figure out how to do it hide the Return
Path in the emails.

So that the server name that RT is running on is not sent out to
customers?

Is this possible?

I have changed the Reply-To to be something else and that works... The
problem is that when customers SPAM filters are blocking the email they
have to open up to email that comes from

apache at myservername.hostname.com  I do not want to send out the server
name of RT...

Phil

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