[rt-users] FC4 - You're almost there!

[Ray Walters]

I don't know if this will solve your problem or not, since I don't use 
fastcgi, but I had a problem almost identical to yours and I found this 
fixed it:

     RewriteEngine On
     RewriteRule ^(.*)/$ $1/index.html


Hope this helps,

Ray

David Doran wrote:
> Thanks David Skrede and Gavin Henry for the help..
> 
> I have RT3 working with FC4 but only if I use trailing "/".  Just like you described, the following works:
> 
> 		http://support/rt/
> but not:	
> 		http://support/rt 
> 
> I've been trying to find a work around for this problem but haven't yet.  For now, I'll just use http://support/rt/
> 
> If anyone has a fix for this problem, please let me know.
> 
> Thanks,
> 
> David Doran
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Skrede at TWT.com
> Sent: Tuesday, June 28, 2005 2:42 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] FC4 - You're almost there!
> 
> 
> I had a very similar problem with CenOS/RHEL 4. The problem ended up being a typo (and possibly a misconfiguration, but it works now so I'm not complaining). 
> 
> Going to "http://mysite.com/rt" gave me a login screen, after logging in I received the "You're almost there!" page. 
> 
> Going to "http://mysite.com/rt/" gave me a login screen where logging in actually worked. 
> 
> I also went through several versions of httpd.conf., here is my httpd.conf: 
> 
> LoadModule fastcgi_module modules/mod_fastcgi.so 
> 
> FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 
> ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi 
> 
>  NameVirtualHost *:80 
>  <VirtualHost *:80> 
>         ServerAdmin root 
>         DocumentRoot /opt/rt3/share/html/ 
>         #DocumentRoot /var/www/html/ 
>         # Adding the following for RT (the ticket tracker) 
>         AddHandler fastcgi-script fcgi 
>         <Directory "/opt/rt3/share/html"> 
>           Options FollowSymLinks ExecCGI 
>           AllowOverride None 
>         </Directory> 
>         # Pass through requests to display images 
>         Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/ 
>  </VirtualHost> 
> 
> 
> Hope this helps. 
> 
> david skrede 
> skrede at twt.com 
> 
> ----- Forwarded by David Skrede/MSN/TWT on 06/28/2005 02:38 PM ----- 
> 
> "David Doran" <david.doran at ladotek.com> 
> Sent by: rt-users-bounces at lists.bestpractical.com 
> 06/28/2005 11:16 AM 
>         
>         To:        <rt-users at lists.bestpractical.com> 
>         cc:         
>         Subject:        [rt-users] FC4 - You're almost there!
> 
> 
> 
> Please Reply! 
> 
> I'm getting the login page, but when I login, I'm redirected to the
> "You're almost there!" page.  I understand it has to do with the fastcgi
> setup with apache. 
> I've searched (http://lists.bestpractical.com/search.html) and read all
> the postings concerning the "You're almost there!" page, but none has
> helped.  
> 
> I've already went to www.fastcgi.com for help. 
> 
> Are there any log files that I can look at to see any errors to
> trouble-shoot?  The "You're almost there!" page doesn't provide much
> information for trouble-shooting.
> 
> Using Fedora Core 4 distrubution.
> 
> # more /proc/version
> Linux version 2.6.11-1.1369_FC4smp
> (bhcompile at decompose.build.redhat.com) (gcc version 4.0.0 20050525 (Red
> Hat 4.0.0-9)) #1 SMP Thu Jun 2 23:08:39 EDT 2005
> 
> /etc/httpd/conf/httpd.conf
> LoadModule fastcgi_module modules/mod_fastcgi.so
> NameVirtualHost *:80
> <VirtualHost *:80>
>        ServerName      support.ladotek.com
>        DocumentRoot    /opt/rt3/share/html/
>        ErrorLog /var/log/httpd-rt-error.log
>        CustomLog /var/log/httpd-rt.log common
>        AddHandler fastcgi-script .fcgi
>        Alias /rt/      /opt/rt3/share/html/
>        Alias /NoAuth/  /opt/rt3/share/html/NoAuth/
>        <Directory /opt/rt3/bin>
>                Order allow,deny
>                Allow from all
>        </Directory>
>        <Location /rt/NoAuth/images>
>                SetHandler default-handler
>        </Location>
> </VirtualHost>
> FastCgiIpcDir /tmp
> FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
> ScriptAlias  /rt /opt/rt3/bin/mason_handler.fcgi
> 
> 
> RT_SiteConfig.pm
> Set($WebPath , "/rt");
> Set($WebBaseURL , "http://support.ladotek.com:80");
> Set($WebURL , $WebBaseURL . $WebPath . "/");
> 
> 
> 
> [Tue Jun 28 10:46:23 2005] [notice] suEXEC mechanism enabled (wrapper:
> /usr/sbin/suexec)
> [Tue Jun 28 10:46:24 2005] [notice] Digest: generating secret for digest
> authentication ...
> [Tue Jun 28 10:46:24 2005] [notice] Digest: done
> [Tue Jun 28 10:46:24 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK
> [Tue Jun 28 10:46:24 2005] [notice] LDAP: SSL support unavailable
> [Tue Jun 28 10:46:24 2005] [notice] FastCGI: process manager initialized
> (pid 13318)
> [Tue Jun 28 10:46:24 2005] [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" started (pid 13319)
> [Tue Jun 28 10:46:24 2005] [notice] mod_python: Creating 4 session
> mutexes based on 256 max processes and 0 max threads.
> [Tue Jun 28 10:46:24 2005] [notice] Apache/2.0.54 (Fedora) configured --
> resuming normal operations
> 
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> _______________________________________________
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 

-- 
Raymond Walters
Software Developer
Kiff Analytical, LLC
Office: 530.297.4800 ext.126

www.kiffanalytical.com
Leaders in Analytical Science and Service